Frequently Asked Questions

Everything you need to know about your Patiyala Shop experience.

What types of ethnic wear do you offer?

We specialize in authentic Patiyala suits, designer salwars, kurtis, and traditional Indian ethnic wear crafted with premium fabrics and intricate embroidery.

How do I determine the right size for me?

Each product page includes a detailed size chart. We recommend measuring your bust, waist, and hip size in inches and comparing them to our guide to ensure a perfect fit.

What is your shipping policy?

We offer standard shipping across the country. Orders are typically processed within 24-48 hours and delivered within 5-7 business days depending on your location.

Can I return or exchange an item if it doesn't fit?

Yes, we have a hassle-free 7-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.

How should I care for my Patiyala suits?

To maintain the vibrancy and fabric quality, we recommend dry cleaning for heavily embellished sets and gentle hand washing in cold water for cotton-based outfits.